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Industry Insights

The Basics And Pitfalls For Using The Wage Tip Credit

Employers in the New York hospitality industry are required to pay their employees the no less than the statutory minimum wage.

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Combating Complaints

I have been sharing my thoughts with you, the reader, for over 30 years, and from time to time I revisit subjects such as service, quality of food, protecting your brand, and other key aspects of the industry.

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Spring Cocktails With A Story

Flavor is such a personal thing.  Now add color to the equation.

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How To Win At The Google Game: SEO & SEM For Restaurants

Of all the gin joints, in all the towns, in all the world, Search Engine Optimization (SEO) and Search Engine Marketing (SEM) ensures hungry patrons are directed to yours.

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Reasons Why A Hoshizaki Ice Machine May Produce Smaller Ice Cubes

Are your ice cubes shrinking? Have you noticed smaller cubes coming out of your Hoshizaki ice maker? Let’s walk through why you’re experiencing shrinkage.

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Keep Yourself Off the Menu!

Bed Bug Detection and Prevention in Restaurants

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Unintended Consequences

It is widely accepted that we, the American people, have the best healthcare system in the world.

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New York Nosh News

Spring is all about new beginnings and this is obvious in the fabulous food world!

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Ask Andrew - April 2016

Andrew Rigie, Executive Director of The NYC Hospitality Alliance, answers hot topics relating to New York City’s hospitality industry.

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3 POS Myths Debunked

You know what they say about assumptions. Never assume because you’ll make … a mistake.

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