Ask Andrew - February 2016
Andrew Rigie, Executive Director of The NYC Hospitality Alliance, answers hot topics relating to New York City’s hospitality industry.
Chipotle’s Food Safety Crisis: 4 Lessons for Restaurants
When customers leave your restaurant, you want them talking about your amazing food and service… not driving the porcelain bus!
Lessons From Flint For Your Restaurant
Like everybody in the water and hospitality business, I’ve been following the water contamination in Flint, Michigan.
Valentine’s Day Is Almost Here! Train Your Employees How To Use It To Up-Sell!
Valentine’s Day is an amazing day for the restaurant industry and its employees. It is one of those holidays that is like shooting fish in a barrel. It is a self-described, special day. No guesswork needed and your staff should capitalize on it in more ways than just one.
A Shrub Is Not A Shrubbery: Rediscovering A Historic Recipe For Cocktails
When is a “shrub”, not a shrub? When it is a drink, not a plant! In fact, these aciduated (read vinegar based) beverages are as old as history itself.
Restaurant Safety: The Back of Your House
Restaurant employees are often hired with very little formal safety training discussed during orientation, and in many cases, rarely thereafter.
True “Craft” In Craft Coffee
I recently toured Brooklyn to check out many coffee bars purporting to feature “craft coffee.”
Weeks after New Year’s resolutions have been broken and restaurateurs return from their well-deserved time off in early January, something exciting happens in our business. The buzz of CHANGE…
Eat Where You Shop
As I always say, Food Follows Fashion and you will find no better example than right here in Manhattan. Dine where you shop without ever having to leave the store…
A 10-Step Guide: Getting Your Staff Onboard With Your New Restaurant POS
Your staff are on the front lines of your business, so arming them with a powerful POS that can increase their efficiency and enhance customer experience is key to your restaurant’s success.
Page 1 of 16 pages 1 2 3 > Last ›